Personal Data Privacy Policy 

Actigen Co., Ltd. (henceforth referred to as “We”) acknowledges the significance of protecting personal information and guarantees that we take your personal information seriously. Your information will be kept private. We will assume that you have agreed to abide by this privacy policy whenever you, as a user, whether acting alone or on behalf of a business, access the website, get in touch with us, and/or use our services, including when you give us any personal information or consent under the terms and conditions outlined in this policy. The following information and terms are included in our policy 

1. Gathering Personal Information
   Unless otherwise allowed by law, we request consent before collecting personal information such as name, last name, email address, phone number, and other details required for operations.
2. Purpose of Data Use

Your personal information will be used for the following purposes: 

• Contacting, offering services, and customer support: The business may use your personal information to effectively contact with you, answering questions, giving you information, or helping you with any problems you might run into. By providing technical support or relevant recommendations, it can also be utilized to enhance your client experience. 

• Enhancing goods and services: We may utilize the personal information we gather to create and enhance goods and services in order to better satisfy consumer demands or address user comments and recommendations. This can entail examining usage patterns or resolving frequent problems. 

• Legal compliance: Gathering personal information may be necessary to meet legal requirements, such as keeping financial or tax records or other information pertaining to regulatory compliance, or to stop fraud and legal infractions.  

3. Disclosure of Personal Data

Except in the following circumstances, the business will not give your personal information to outside parties: 

• With your permission: Unless otherwise required by law or in circumstances where disclosure is not necessary to acquire your approval, personal data will only be shared with your consent. For instance, when you decide to take part in marketing or promotional campaigns that use your personal information. 

• When mandated by law: The business may divulge personal information in order to fulfill legal requirements or restrictions. This could involve giving information to government organizations for the purpose of investigations or in accordance with court orders, as well as in circumstances when sharing information is required to stop harm or look into unlawful activity 

• Regarding services provided by third parties: In certain situations, personal information might be disclosed to third parties that help the business provide its services, including delivery services that need the address of the recipient or payment systems that require financial data to complete transactions. The business will make sure that these third parties follow data protection laws and take the necessary precautions to protect the personal information they handle. 

4. Data Subjects’ Rights

You are entitled to the following protections for your personal information: 

• Request to View or Get a Copy of Data: The person who has gathered personal information about them has the right to ask to view and acquire a copy of that information. In addition to asking for clarity on the reason for data collection, they can request disclosure or a copy of the data pertaining to themselves.  

• Request corrections for erroneous data: The data subject has the right to request that any inaccurate or incomplete data kept by the organization be updated to ensure accuracy and timeliness. The data subject may offer convincing proof that the information held is inaccurate. 

• Request to Suspend or Delete Data When Not Necessary: If the data subject’s personal information is no longer required for the reasons it was gathered or approved for, they have the right to request that it be suspended or deleted. This is applicable, for instance, when the data is being misused or when the data’s retention time has passed. 

• Withdraw Consent for Data acquisition: The data subject has the option to revoke their consent if they have previously agreed to the acquisition of their personal information but subsequently change their mind about its use or storage. The organization or person that owns the data must be informed by the data subject, and the withdrawal of consent will take effect in accordance with the terms of any previous agreements or the law. 

5. Security Measures

We apply suitable technical and administrative safeguards to prevent personal data loss, illegal access, abuse, alteration, or destruction. Encryption and restricted access protocols are among the security measures used. 

6. Data Retention Period

We keep your personal information just as long as necessary to fulfill the objectives for which it was acquired. 

7. Policy Updates

This Privacy Policy may be updated from time to time to conform to new procedures, regulations, and offerings. Our website will be used to announce updates. 

8. Contact Details

Please use the following channels to get in touch with us if you have any queries or need more information about how your personal data is protected: 

Actigen Company Limited 

55/58, Moo 3, Rama II Road, Nadi Subdistrict, Mueang Samut Sakhon District, Samut Sakhon Province, 74000 

Phone : 034-118-575 

E-mail: [email protected]